Emergency Repairs

Emergency Repair Contact Information

Below is a list of our Emergency Repair contact numbers which is found on your Residential Tenancies Agreement.

Please ONLY make contact with these suppliers in an emergency situations, otherwise you may be liable for payment of any work carried out.

Types of urgent repairs are defined in the Residential Tenancies Act 2010 and are defined as follows;


  1. a burst water service,
  2. an appliance, fitting or fixture that uses water or is used to supply water that is broken or  not functioning properly, so that a substantial amount of water is wasted,
  3. a blocked or broken lavatory system,
  4. a serious roof leak
  5. a gas leak,
  6. a dangerous electrical fault
  7. flooding or serious flood damage,
  8. serious storm or fire damage
  9. a failure or break down of the gas, electricity or water supply to the premises,
  10. a failure or breakdown of any essential service on the residential premises for hot water, cook, heating, cooling or laundering,
  11. any fault or damage that causes the premises to be unsafe or insecure.
Only in the event of emergency may the following authorised trades people be contacted:

Plumbing Maintenance | EK Plumbing (0426 265 272) or A-Style Plumbing (0414 456 553)
Electrical Maintenance | Calnex Electrical (0400 405 085)  Sparkattack Electrics (0410 306 009) Geoff Smith Electrical (0410 590 720)
Hot Water Maintenance | Parramatta Hot Water (02 9630 6683)
Locksmith | All Safe Locksmiths (0413 824 442)
General / Broken Glass | Hakim Maintenance (0406 268 361 or 0413 733 533)
Carpet Cleaning/Water Extraction | Citraclean (0404 342 727)